Activation Pointers

Apr152004
Written by Gabe Anderson — Posted in Articulate Presenter
This article applies to Articulate Presenter 4

Contact Support for help activating Articulate Presenter 5

As registered users of Articulate Presenter already know, there’s more to activating your software than meets the eye. After inputting your serial number, you’ll need to send your activation to our server before your software will be fully registered.

There are two methods for activating Articulate Presenter:

  1. Automatic registration.
  2. Manual registration.

The automatic registration is, of course, the suggested method, but doesn’t always work for everyone all the time. In some rare cases, your firewall software (for example, ZoneAlarm) must be temporarily disabled in order for Articulate Presenter to communicate with the activation server.

In certain circumstances, however, the automatic method may not ever work for you (say, for example, if your company’s IT department has regulations stiffer than Donald Trump’s hair). In this case, you will need to do the manual activation.

To proceed with a manual activation, please do exactly the following:

  1. Click Articulate -> About -> Register.
  2. Enter your serial number.
  3. Select Manual.
  4. Click Next.
  5. Click Launch.
  6. Copy the long code in the text box on the Web site (should be about 6 lines).
  7. Go back to PowerPoint.
  8. Click Next.
  9. Paste the code you just copied.
  10. Click Done.
  11. Click OK.
  12. Click OK.
  13. Restart PowerPoint.

Voila! Your copy of Articulate Presenter should now be legit.

[ See also: Product Activation. ]

2 responses to “Activation Pointers”

1

I get the following error messages when trying to publish a Powerpoint presentation in Articulate:

-Unable to initialize XML scripting engine.-

-Articulate Presenter could not locate write rights for its library. Please contact your administrator.-

Pam Scheerz // Posted at 6:33 pm on July 24th, 2008
2

Hi Pam- This error usually means that Windows scripting was either disabled or uninstalled on your computer. You will need to download and reinstall Windows scripting, which you can get from Microsoft’s site here.

I’ve also submitted a case on your behalf so that we can assist you in case that doesn’t resolve the issue.

gabe // Posted at 9:36 am on July 25th, 2008

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