Posts tagged with ‘customer focus’

  • hero illustration of a character holding a giant play button over their head

    Behind the Scenes: The New Publish-to-Video Feature in Storyline 360

    Posted by Jesse Taber on February 12, 2018

    We recently released a new feature for Storyline 360: publish to video. Our Customer Support team estimates that this...

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  • hero image for blog post about customer service - photo of a woman wearing an earpiece

    WATCH: Predicting Your Team’s Capacity and Preventing Burnout

    Posted by Justin Grenier on March 27, 2017

    Articulate Support team members are always finding new ways to delight our customers. The ideas they come up with...

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  • Articulate support team on retreat

    Faces of Support

    Posted by Crystal Horn on December 8, 2016

    Picture this: it’s Thursday morning, and for three months you’ve been working on a presentation that could change your...

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  • Photo of the author with her co-worker

    The Importance of Retreat

    Posted by Crystal Horn on August 31, 2016

    When I started with Articulate, I had heard about many of the cultural benefits of being an employee at...

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  • support and empowerment blog header image

    Support and Empowerment

    Posted by Crystal Horn on February 9, 2016

    I work on the support team at Articulate, where we’re dedicated to delivering support that’s just as awesome as...

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  • What Customer Focus Means at Articulate

    Posted by Andrea Porter on January 12, 2016

    Customer focus is one of our core values at Articulate. I know because I’m a team lead on the...

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