Customer Feedback #1

May52004
Written by Gabe Anderson — Posted in Company

The following are unedited comments from actual Articulate customers regarding Articulate Customer Support:

    “You are terrific. Thanks for hanging in there with us. I have to say
    it’s been almost 100 years since any support organization work that hard
    and with terrific understanding, persistence, friendliness over an
    installation.”

    “As always, you guys rock. While demonstrating the value of this tool to different departments in our company, I never fail to mention your superb service. Really. I’m not just saying that.”

    “Excellent! Thank you for your fast and friendly customer service. I would say a 10 on a 1 to 10 scale.”

    “I appreciate how quick and helpful you are with everything.”

    “Many thanks. The problem is sorted out. Thank you for first-class service and a brilliant programme.”

    “First of all, thank you for your timely and professional responses to my previous tickets. Really.”

    “Thanks for your constant and speedy support!”

    “I really appreciate your quick response and follow-up. … Thanks for your hard work. Great product!”

[ customerfeedback ]

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