Customer Feedback #10

Written by Gabe Anderson — Posted in Company

Has it really been more than two full months since my last Customer Feedback blog entry? Time really flies, especially this time of year! Without further ado, here’s the latest batch of select customer feedback for your enjoyment:

    “Right. Good. Thanks for the great support, Claire! Have a nice day.”

    “Thank you very much, I’m impressed with your service! I’ve finally
    installed Articulate.”

    You’re a genius. thanks – it was disabled at step two below, as soon as I enabled it, the menu worked fine. thanks again. Please forward this email to whoever should be informed of the amazingly quick and excellent customer service you are providing on a Sunday and a Sunday evening (and I am not even a customer yet). So don’t be modest please fire this email off to whoever it is that should know how good you are… Or if you want to use my comments in any public way feel free to do so. I am very impressed…
    – Mike Buchko

    “We have posted a series of online lectures with a free preview for each one available for view. I really like articulate. After evaluating a number of tools, articulate won hands down.

    I love the Presenter product and could not do without it for my business. It is really just wonderful! Thanks again, and special thanks to Justin for working so hard to get this situation fixed. He is an asset to your company.”

    Thanks again for very speedy and helpful advice – you could teach other organizations about customer care!!

    “This worked… thanks for all your help & persistence in getting this figured out.”

    Thanks again for your professionalism and excellent explanations. It is always a pleasure interacting with you and your team members.”

    “That fixed the problem I was having. Once again, you are right on the ball with the correct answer. Thank you very much!”

    “Thanks for the fabulous quick service – more than impressive.”

    “Thanks! Worked fine. Appreciate all your help. Your company’s support process is excellent.

View more Articulate Customer Feedback.

Have your own feedback (for better or for worse) you’d like to share? Please drop me a line.

Happy New Year, and here’s to a great 2006!

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