Introducing Articulate Online Group Reporting

Written by Gabe Anderson — Posted in Articulate Online

This past Saturday, September 3, 2011, we rolled out a new feature for all Articulate Online customers: Group Reporting. One of our most requested features, this new addition to Articulate Online means that reporting privileges are no longer restricted to administrators and publishers. Now you can identify anyone as a designated reporting user. All you need to do is change the user’s profile to indicate the groups on which he or she is allowed to report.

This is useful if, for example, you have a manager who needs to run reports on his or her team. Or maybe you’re selling access to your Articulate-powered courses and want to give a customer the ability to report on specific users in your Articulate Online account, but you don’t want the customer to have full administrative or reporting permissions across all groups.

How to set up Group Reporting

Here’s a quick screencast of how the new Group Reporting feature works:

View on

And here are the same steps with screenshots:

  1. Login to your Articulate Online account as an Admin or Publisher:

    step 1

  2. Click the People tab, find the user to whom you want to give reporting permissions, and click the Set reporting permissions link for that user:

    step 2

  3. Select the group or groups on which you want the designated user to be able to report, then click Save:

    step 3

  4. When the selected user logs in via the User Portal, the user will now have access to a new Reports tab:

    step 4

  5. The user can run any report, including custom reports, and will have access to run reports only on the group or groups to which the user has been given permission to report on:

    step 5

  6. The user sees reporting details for all users within the selected group:

    step 6

Enjoy this new feature!

9 responses to “Introducing Articulate Online Group Reporting”


Fantastic! Thanks so much for implementing this feature- it’s going to save me a lot of time.

Lawrence Williams // Posted at 11:00 am on September 6th, 2011

Thank you, thank you, thank you. This is a great feature.

Mike Hendrickson // Posted at 11:16 am on September 6th, 2011

Great new feature! But I have some problems using it. When I click on Set reporting permissings, I can’t see the bottom of the window and I can’t click on Save. And, the scrollbar of the window is not available. Am I the only one experiencing this problem ans is there something I can do about it?
Thank you!

Annie Gelly // Posted at 2:47 pm on September 6th, 2011

Is there a limit to the number of groups this feature will support? Thanks!

Lon Henning // Posted at 4:55 pm on September 6th, 2011

@Annie: Could you please create a private screencast of what you’re seeing, so that our support team can assist you? (Click the yellow button on the left.)

@Lon: I assume you’re asking how many groups a user can be given permission to report on, right? I’m not aware of any limit. How many did you have in mind? If you do run into any issues, definitely let us know.

gabe // Posted at 4:59 pm on September 6th, 2011

Thank you so much for implementing this functionality. It is going to help us tremendously moving forward with AO.

Rob Blankenship // Posted at 7:42 am on September 7th, 2011

[…] Introducing Articulate Online Group Reporting […]



I have a course on Articulate On-line. I have about a dozen groups who will be sending out the link to the course to guests. The guests will then take the course and quiz. How do I allow the group to have access to a report that will let them see the scores, etc. of their own guests only?


Kathleen Connolly // Posted at 2:17 pm on March 14th, 2013

@Kathy: The users would either need to have private accounts, or the course would need to have a guestbook with the email address required in order to get tracking data. For the later, see this article and the paragraph that starts, “With public content, you also will not get as detailed tracking capabilities….”

Then follow the steps in this blog entry (above).

Gabe Anderson // Posted at 4:33 pm on March 14th, 2013

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