This guest blog entry was written by Articulate Quality Assurance Manager Dave Mozealous.
Adobe has confirmed that is has fixed both issues in Flash Player 10.1 RC2.
The final release of Adobe Flash Player 10.1 is expected in April 2010 and we’ve been extensively testing the beta release with all of our products.
Adobe’s Flash Player 10.1 is a major update to the Flash Player and although it plays Studio ’09 content well, we have uncovered two bugs in Flash Player 10.1 beta that affect Articulate Presenter ’09.
We have been regularly communicating with Adobe about the two bugs we’ve found and we hope they will fix them in the final release of Flash Player 10.1. In the event they don’t, we have a backup plan, so read on to learn what to expect.
What issues might you see with Flash Player 10.1?
Issue 1: Can’t record annotations in Articulate Presenter ’09
Adobe Flash Player Bug Number: FP-3991
Technical issue: Flash Movies with transparent mode don’t play in applications
How this affects you: In Presenter ’09, we use a Flash Player SWF inside of our application to place the annotations while you are recording them. If you attempt to record annotations in Presenter ’09 with Flash Player 10.1 beta, you will be unable to do so. (Published annotations will play fine; it’s just the recording of them where you’ll see an issue.)
Using Flash Player SWFs inside of applications is commonly done. Even some of Adobe’s own applications do this as well. And annotation recording works fine in Flash Player 6, 7, 8, 9, and previous versions of 10.
What we are doing to address it: We will be releasing an update to Articulate Studio ’09 that allows you to place annotations even if you are using Flash Player 10.1 with this Flash Player bug. We expect to have this update available the same day Flash Player 10.1 is released, or as soon as we verify that the bug is not fixed in the final release of Flash Player 10.1.
Issue 2: Some logos do not appear in the Articulate Presenter player
Adobe Flash Player Bug Number: FP-4003
Technical issue: A small percentage of logo images don’t display in Articulate Presenter ’09
How this affects you: If you use a JPEG logo in Articulate Presenter’s logo area, the logo might not be visible in the player if you are viewing it in Adobe Flash Player 10.0.45.2 or later. The logo will appear fine if you are viewing it in Flash Player 10.0.42 or earlier. This bug only impacts a small percentage of JPEG images and most display as expected. (Other logo types — such as BMP, SWF, WMF, EMF, GIF– are always fine).
Updated (3/29/2010) – What we are doing to address it: – We have communicated this issue to the Adobe Flash Player team and they have confirmed that they will be fixing the issue in the release version of Flash Player 10.1.
What else will be included in the upcoming Studio ’09 Update?
In this update we will also add compatibility support for the upcoming release of Microsoft Office 2010 and fix a handful of other issues in Articulate Studio ’09. Even if you are not affected by the Flash Player 10.1 update, you will probably want to get the update to add Microsoft Office 2010 compatibility and the other fixes we have added.
When the update is available, we will notify you automatically via the Articulate Studio ’09 auto-update feature, and via this blog.
If you have any questions about any of this, please feel free to post a comment or open a support case with our support department here.
Updated (5/20/2010): We have released Studio ’09 Update 6, which is compatible with Office 2010. You can get that update here.
What do you have to do now?
Currently, you do not have to do anything, but be aware of these Flash Player issues and how they might affect you. When Adobe Flash Player 10.1 is released, we will update this blog post with links to any knowledge base articles that explain how to fix any issues that arise.