Dave,

Thanks for this update. I have a course that’s to be deployed by April 16th (published to Web; on an intranet).

Do you know when your update will be available?

@jenisecook

Hi Jenise,

We don’t know for certain when FP 10.1 will be released for sure yet, but our update will coincide with that update. If you are currently affected by the logo issue you can work around it now by inserting a different image format for your logo (bmp, emf, gif, etc).

So in other words, I wouldn’t hold up your deployment for our update.

-Dave

Dave,

Can we be certain that our existing work – created with current Articulate 05 and 09, and Adobe Flash – will not be impacted? I’d hate for my annotations in already deployed product to just disappear. Thanks.

@Dave, thanks re: the Logo. Currently it is a SWF file in my course.

And, further on @Jim’s question… I have annotations, too.

I have the WOM blog in my RSS Reader, plus email updates and Twitter. I’ll be waiting for the positive resolution. 🙂

@jenisecook

Hi Jim,

Yeah, there are no and will be no problems with existing annotations. It is only when trying to record them inside of our application that there will be an issue, and the issue only has to do with a bug in the Flash Player with certain Flash files not working when used in applications (EXEs).

If you use a logo, you might be impacted in your existing deployed output, but we are still hopeful that Adobe will address that issue so that you have nothing to worry about. Let me know if you have any additional questions.

-Dave

[…] This post was mentioned on Twitter by Jenise Cook, Jenise Cook, Brian Batt, Arlyn Asch, sid and others. sid said: New WOM Blog Entry: Articulate Studio ’09 & Adobe Flash Player 10.1 http://tinyurl.com/yjyshxp […]

Hi Dave,

For courses that have already been published and are out on, say, a customer’s LMS…will we be able to use a patch of sorts to fix the logo problem for them? I remember we received a patch for the Flash Player 10 issue a year or so ago (when the course didn’t show up at all).

I understand that the new update of Articulate will fix this in the production of future courses, but what about the old ones?

Thanks!
Jen

Hi Jen,

We unlikely will be able to offer something similar for the logo issue in terms of a patching fix for already published content. The reason why is that the logo SWF is just a single file that contains the image, and we have no way of knowing if it is effected or not, or what logo to replace it with, for example you could have many different logos in different projects and we wouldn’t be able to know which one to replace with which programtically.

That being said, it is just a single file that is affected, so you could publish a sample course with the “fixed” logo, and then manually replace it on courses that were affected, rather than republishing a bunch of courese.

Adobe is being very responsive about the issue though, so we hope that they will fix the issue.

-Dave

@Dave

Glad to hear Adobe is very responsive. Articulate’s rapid e-learning tools are very popular, and we look forward to happy endings with the newest version of Adobe Flash Player.

Keep this topic trending, as needed.

@jenisecook

Hey All,

Just wanted to give you all a heads up that we got confirmation from Adobe late Friday that they will be fixing the Issue 2 with the logo in the next update to the Flash Player.

Good news, and big thanks to the folks at Adobe for being so open and responsive.

-Dave

Dave,

Thanks for the update. This is good news indeed!

(Do we have an update about the annotations? If I don’t Publish to EXE, am I okay with my client’s courses?)

And, much gratitude to our friends at Adobe. Especially the developers who probably put in long hours to work on the bug fix. We deeply appreciate you!

@jenisecook

Hey Jenise,

The annotation issue only affects recording, not playback. So even if you publish to EXE based output you are going to be fine.

-Dave

I’ve just resumed an Articulate project after a two month break.

I’m saw the same problem with the now-missing logo and my logo is a bitmap format.

I found I had to reduce its size to within the recommended values – mine is now 243 x 59 and that now displays.

Hey Everyone,

Just wanted to give you a heads up that BOTH bugs have now been fixed by Adobe in the latest version of Flash Player 10.1 RC.

http://bugs.adobe.com/jira/browse/FP-4003
http://bugs.adobe.com/jira/browse/FP-3991

Huge thanks to the folks at Adobe for fixing both those issues.

-Dave

Any ideas when the update providing compatibility with Office 2010 will become available? Thanks.

Hi Anthony,

Yeah, we hope to have it very shortly. We ran across a bug in PowerPoint 2010 late last week that we are trying to get clarification on from Microsoft. The issue it doesn’t look like is going to impact us at all, but we want to be sure before we release that our users won’t be impacted.

-Dave

Hey Anthony,

If you want to get the update for Office 2010 compatibility you can do so here:
http://www.articulate.com/downloads/studio09.php

We haven’t yet turned on the Auto Update feature in our apps, but if you want Office 2010 compatibility the version linked above has it.

-Dave

Dave,

Thank you so much! This will help me tremendously with my current class preparations!

Anthony

Your welcome 🙂

The prerelease candidate of Flash 10.1 does indeed solve the problem for me.

Thanks,

Bill