This guest blog entry was written by Articulate QA Project Lead Dave Mozealous.
Many of our large customers have submitted feature requests for Articulate software to support silent installs. We’ve heard you, and I’m pleased to announce that Studio ’09 Update 3 now provides support for silently installing Articulate Studio ’09!
What does this mean?
If you or your company’s IT department have been looking for a way to automatically install Studio ’09 on systems within your organization, we’ve got a solution for you!
What is the difference between a silent and an automated install?
Basically, “silent installation” and “automated installation” mean the same thing. A silent install is an installation that does not show any messages or prompts to users except an activation message the first time they launch. An unattended or automated install is one that requires no user intervention beyond the initial activation, but both words are generally used interchangeably.
So how do you go about installing Articulate Studio ’09 silently?
We cover the nitty-gritty of the silent install instructions in a Knowledge Base article here. The article should cover everything you need to know about how to do the install.
Why is this cool?
Now your IT department no longer has to go around to everyone’s computer and manually install Articulate Studio ’09. Your IT staff members can now perform the install from the comfort of their own offices (err, cubicles)!
Where can you find out more information about silent installs?
Sourceforge has a pretty good article on unattended/silent installs. We use InstallShield as our installation packaging system, so you will want to refer to that section of the article.
Other questions one might ask:
Question: Will users still need to activate their software individually?
Answer: Yes. Even with silent installations, each user will need to complete their own activation. Users will see an activation message the first time they launch an Articulate Studio ’09 product. Once a user activates their software, they’ll be all set; they won’t continue seeing the prompt. If they receive a message about needing to perform manual activation, it means that either the computer they’re using doesn’t have Internet access, or their network server is blocking communication with our activation server. If that’s the case, you can send us the product serial number and machine code, and we’ll provide you an activation code for you. Please refer to the section on Manual Activation in this article for more details.
Question: Say I’ve only purchased Articulate Presenter ’09. Do I need to install all the applications?
Answer: Nope. When you are creating the response file, just make sure you only select the products that you want to install (e.g., just want to install Presenter ’09).
Question: What happens if I try to silently install Presenter ’09 on a machine that does not have PowerPoint installed?
Answer: A requirement of using Presenter ’09 is that you have PowerPoint installed, so if you don’t have PowerPoint installed, the installation will proceed, but the program simply won’t be usable without PowerPoint.
That’s it! Please let me know in the comments section if you have any questions.