As a leading provider of human resources and business solutions, Insperity has to clear a lot of hurdles every day to stay competitive. Training is critical for their sales team—but there was a constant tension between time spent on training and time spent in front of prospective clients. So when Insperity’s sales training team saw the opportunity to optimize on both fronts with mobile-enabled training, they jumped on it.
The trouble was, their sales training curriculum included 50+ online modules created for desktop computers, not for mobile devices. And in early 2012, there weren’t many software programs that could convert these to mobile while maintaining tracking capabilities in Insperity’s learning management system (LMS). “We tested a few e-publishing software tools on the market, but nothing could deliver HTML5 content effectively,” says Tony Isaac, Instructional Design (ID) Supervisor for the Sales Performance Improvement team at Insperity.
Then, Insperity’s ID team heard about Articulate Storyline. As soon as the software was released, the team got down to business reworking the Flash modules into courses that Insperity’s Business Performance Advisors (BPAs) could take on the road. Tony explains, “Because it was so easy to use, we were developing in no time. Storyline was intuitive, powerful, and had all the multimedia pieces we needed.”
Insperity’s existing PowerPoint content contained rich animations, which they didn’t want to lose in the new mobile versions. “Importing those modules with the animations intact was key—and Storyline made that really easy,” recalls Tony. “We also took advantage of Storyline to create new interactive modules that added depth and breadth to our training library.”
While the ID team was knee-deep in development, they discovered a tremendous resource: the Articulate community. “The E-Learning Heroes forum is a HUGE benefit. Unlike other forums out there, the Articulate community of users is great and so easy to navigate,” says Tony. “With tips, best practices, expert advice, and quick responses to our questions on E-Learning Heroes, we were able to develop our modules faster and more efficiently than ever.”
Thanks to Storyline and the support of E-Learning Heroes, Tony’s team made fantastic progress converting Insperity’s modules into mobile courses—and creating new ones. Within three months of Insperity’s decision to offer mobile training, the ID team launched 72 mobile Storyline courses, including 18 brand-new ones.
Offering mobile learning has totally changed Insperity’s approach to training. BPAs can now log into Insperity’s secure LMS and view Storyline courses from anywhere. “Because we are able to provide a more flexible way for our BPAs to learn, they can now spend more time in front of prospective clients since they’re no longer strapped to a PC in the office,” notes Tony. “And more time in front of prospects means more revenue-generating opportunities for Insperity.”