The Rapid Elearning Blog

The training industry likes acronyms so today we’ll revisit one I shared a few years ago to help new course designers remain focused on producing real value.

It starts with the cookie story.

Two people are selling cookies in the neighborhood. One person bakes a bunch of chocolate chip cookies and sells them door-to-door. Unfortunately that person lives in a hipster neighborhood of Keto enthusiasts and those hostile to gluten. Not many want chocolate chip cookies. They prefer cookies that fit better with their diet.

The other person doesn’t start by baking cookies. Instead that person decides to canvas the neighborhood and asks what the neighbors prefer and takes orders specific to their tastes. From there, the person buys the ingredients required for each order, bakes cookies, and delivers them to satisfied customers.

The first person committed valuable resources to a product that many didn’t need or want. The second was able to manage resources by committing them to a product that customers did want.

Build E-learning Courses People Need

There are some lessons in here for us because often the courses we design are made to fit a general need, but not specific enough to provide value to everyone. The main culprits for this are lack of time (so we just crank out a course to get it delivered) and content-centric courses (rather than ones focuses on the user or performance goals).

Training needs to be designed with the end-user in mind. Often we start with content and figure out how to package it into a”course” that we can deliver online. The mistake is that while the content may be valuable, we tend to focus on delivery of the content as the end-goal. Then we become like the first cookie seller where we peddle a generic product that doesn’t meet real needs.

Here’s a simple cookie-themed acronym to help with working through the course design: OREO

While this isn’t revolutionary advice, it is still a good reminder to have clear objectives and manage the resources appropriately. What tips would you share for beginner course designers?


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One response to “Build E-Learning Courses People Need”

Hello! Thank you for this informative blog post! I am currently an educator who is working towards a degree in Instructional Design. I appreciated your cookie analogy and the OREO acronym. As a teacher, I am always focused on my students needs when designing instruction. Once I transition into Instructional Design, it is important for me to remember that adult learners’ needs matter as well. From my experience, relationship building is crucial with younger students to target their needs. Would you agree that the same is true for adults? How do you target the needs and interests of adult learners? Thank you!