Results for the ‘Customers’ category

Southern Company Powers Compliance Training With Articulate

Jan312008

Atlanta-based energy provider Southern Company uses Articulate Rapid E-Learning Studio for creating internal training on topics such as a required course on compensation for managers, and OSHA safety training quizzes that “have tracked flawlessly in the Learning Management System.” Southern also uses Engage interactions “to fill a gap in design, creating beautiful interactions.” View the […]

Commitment to the Customer: 7 Ways We Support Your Success

Jan302008

I read a couple of stories about customer support this week that inspired me to write this blog entry about our commitment to awesome customer support: 1. Joel Spolsky’s Seven steps to remarkable customer service. Joel has some great insight, and he and I share a number of philosophies about support: Hire intelligent, quality support […]

Quick Creation, Flexible Delivery, Great Results

Jan232008

CUNA Mutual Group is a financial services provider to credit unions and their members worldwide. CUNA uses Articulate tools for internal and customer training, and was so pleased with the ease of creation, flexibility of deployment (Intranet and CD), and the great results it was getting that it began using our tools for all types […]

Prometheus: Managing Employee Performance

Dec112007

You may not know Prometheus by name, but many of you know its work: The training company created the Articulate Guru Awards 2007 Gold Winner course on ergonomics, featured on this site, across the Web, and at every industry trade show we’ve attended this year. Prometheus is back to show its stuff, this time featuring […]

Medical E-Learning Is Alive And Well At McMaster University School of Medicine

Dec42007

What does Articulate have to do with women’s reproductive health?   To help address ever-increasing enrollment and the burden on limited faculty resources, the McMaster University School of Medicine in Hamilton, Ontario has (so far) developed 22 courses that are helping educate future obstetricians and gynecologists. Using Rapid E-Learning Studio to create courses, quizzes, and […]

“Setting the Pace” with “Prompt” & “Awesome” Support

Nov92007

As many Articulate customers can attest, it’s the quality of both our award-winning products and our award-winning support that comprise the Articulate difference. In addition to being able to send feedback directly to me, you also have the opportunity to fill out a quick survey by following the link included in the “P.S.” with every […]

Kineo & Clive: 60-Minute Masters for SMEs

Nov82007

If you’ve ever read Clive Shepherd’s blog (and if you haven’t, you really should), then you already know about his 30-minute masters wiki. Building on the concept, Clive teamed with Articulate partner Kineo to launch 60-Minute Masters, billed as such: This short course provides subject experts and many others with the skills needed to design […]

Learning Where it Really Matters: LINGOs Case Study

Oct112007

“LINGOs agencies provide learning where it really matters.” – Michael Culligan, LINGOs Director of Operations Last year we donated $55,000 worth of software to aid LINGOs in its humanitarian relief efforts. Its member agencies work in in developing regions to provide vital services like training relief workers in the Darfur region of Sudan and project […]

Allianz Revitalizes Insurance Training With Interactive E-Learning

Oct92007

“My training has gone from boring PowerPoint to interactive elearning modules.” – Rochelle Wehmhoff, Sr. Curriculum Developer You may recall our friends at Allianz who formed a circle of love around the Engage logo back in August (“Articulate is the Center of Our Training World”). I suggested at the time that perhaps they’d create “an […]

VW Credit: Creating Employee Training With Articulate Is “Too Good to Be True”

Sep122007

In a new case study, Nathalie Zemke, Learning Consultant with VW Credit (a subsidiary of Volkswagen), says the following of her experience with the Articulate Rapid E-Learning Studio: “I’d just taken a Flash 8 course to learn how to use it in conjunction with our authoring tool. Flash was very time-consuming, but with Presenter, I […]

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